SITE DIRECTOR, CLINICAL OPERATIONS
Company: Flourish Research
Location: Orlando
Posted on: September 28, 2024
Job Description:
Highland Performance Solutions is proud to be leading a retained
search for Flourish Research for a Site Director to lead the
Orlando, FL (Winter Park) location.Who We AreAdvancing the health
and wellness of society through clinical trials, Flourish Research
is one of the largest integrated clinical research site companies
in the US, with best-in-class sites who have a strong brand and
track-record of recruiting and retaining a highly diversified
patient populations in the therapeutic areas of cardiology,
metabolic disorders/renal, CNS, pulmonology, and vaccines.
Flourish's fully integrated site network strategy with centralized
infrastructure and investment in technology allows for superior
patient access, engagement, and diversification as well as
consistent, high quality data delivery. Flourish has differentiated
its sites through an investment in Quality Management Systems, a
focus on patient diversity, and deep clinical expertise backed by
SMEs in its Centers of Excellence focus areas.The Role &
OpportunityThe Site Director in Orlando, FL (Winter Park) will be
responsible for the execution and oversight of the clinic's
operational functions, inclusive of P&L, and will execute on
Flourish Research's mission of providing high-quality clinical
trials to our growing client base utilizing a fiscally responsible,
collaborative approach. As part of the local leadership team, you
will report directly to Regional Director of
Operations.ResponsibilitiesFinancial & Operational:
- Commitment to the Flourish Approach and
implementation/oversight of corresponding clinical and operational
initiatives.
- Responsible for site level operational and financial metrics
including budget targets, reports, and actions for continuous
improvement activities.
- Must become knowledgeable about the history, operations,
positioning and other facets of the site and Flourish Research that
has led to its current market position.
- Regularly analyzes operational volume and labor staffing models
to determine optimal staffing requirements.
- Leads, develops, mentors, and engages a team of clinic and
administrative staff to execute against the clinical/operational
strategy.
- Responsible for driving performance and coaching/development
objectives.
- Own the P&L for their individual site, responsible for
executing against margin/EBITDA targets and other performance
related metrics.
- Implement plans & processes to maintain productivity and
profitability.
- Effectively uses financial levers to manage a P&L and
operational budget, inclusive of fixed and variable costs and
requesting capital expenditures.
- Understand a clinical trial agreement budget and how it applies
to their operations to maximize revenue opportunities.
- Responsible for reviewing, understanding and driving key
performance indicators.Team Management:
- Recruit, train, assess, develop and retain clinical and
administrative staff to ensure successful team and business
performance.
- Use routines and best practices to assess performance, provide
recognition and performance coaching when gaps are identified.
- Identify site level management development and training needs
and ensure training is obtained.
- Serve as the change, culture and engagement champion, driving
People and Culture initiatives for the site in partnership with
site level and regional management.
- Work with the training team to develop training programs for
their clinical and administrative staff.
- Direct specialty recruiting strategy to fulfill needs for
short, mid and long-term site level success and market
development.
- Collaborate with other Flourish site directors to problem-solve
and leverage best practices across the region.Site Management:
- Work closely with the Quality and Risk teams and department
managers to implement Standard Operating Procedures (SOPs) and
policies to ensure compliance with Good Clinical Practices, federal
regulations/ICH guidelines, HIPAA laws and sponsor protocols.
- Attend pre-study qualification visits. Participate in ongoing
and close-out monitoring visits with sponsor/(CRO)
representatives.
- Ensure the safety of study participants through appropriate
training of staff and adherence to regulatory guidelines.
- Ensure continuous high-level involvement by principal
investigators as required by FDA regulations/ICH guidelines and
SOPs by maintaining frequent communications with and coordinating
the training of physician investigators and their staff.
- Ensure data integrity by working closely with Quality Control
(QC) for the timely submission of quality data to our
sponsors.
- Holds the Flourish shared services functions accountable to
deliver against agreed upon service level targets; including but
not limited to Human Resources, Feasibility, Business Development,
Budgets and Contracts, Quality, Training, Information Technology,
Realtime and Finance.
- Establish and manage effective patient acquisition programs to
ensure successful enrollment of clinical trials at their site;
including, management of referring physician practices.Minimum
Qualifications
- Bachelor's degree in basic science, nursing or healthcare
management
- Minimum of 5 years' experience in clinical research
- Minimum 5 years' experience in an operational leadership role
while managing site level leaders
- Minimum 8 years of experience in a clinical research role
- Strong multi-tasking and problem-solving skills
- Entrepreneurial spirit with independent working style
- Strong planning and execution skills to operationalize
strategic imperatives
- Strong leadership and team building attributes
- Travel may be required for this role; will vary depending on
business need and client requirements
- Occasional night and weekend work schedules may be
required
- Conversational proficiency in Spanish is not required but is
ideal.Professional Skills
- Ability to forecast and execute business planning, both from an
operational and financial aspect.
- Ability to effectively multitask and prioritize competing
demands in a fast-paced, dynamic environment.
- Capability to work independently, adept at on-the-spot
problem-solving in a business context.
- Proficiency in forecasting and executing business planning,
encompassing both operational and financial aspects.
- Demonstrated aptitude in tactical and strategic planning for
site management, coupled with strong leadership qualities.
- Willingness to travel as required by the role, with the extent
varying based on business needs and client requirements.
- Excellent collaboration skills to foster effective teamwork and
partnerships.
- Exceptional oral and written communication skills for clear and
concise interaction.
- Proficient in Office365 products and other relevant computer
applications.
- Experience in reviewing and implementing Standard Operating
Procedures (SOPs).
- Strong problem-solving skills with a focus on risk assessment
and impact analysis.
- Proven track record in process improvement initiatives.
- Proficient in negotiation and conflict management
techniques.Compensation Package
- $110k - $130K plus 20% Bonus Potential
- Annual Performance-Based Merit Salary program
- Paid Time Off
- 8 Paid holidays, Including 2 Floating Holidays
- 401K plan: 4% Match
- Employee Review and Performance Program
- Tuition Reimbursement Policy
- Employee Referral Bonus
- Supplemental Parental LeaveRequirements for Application
- Apply via LinkedIn or send a resume and salary requirements to:
executivesearch@
- No faxes or phone calls will be accepted
- Flourish is an equal opportunity employer
Keywords: Flourish Research, Land O' Lakes , SITE DIRECTOR, CLINICAL OPERATIONS, Executive , Orlando, Florida
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