Turndown Attendant

Company: Disability Solutions
Location: Orlando
Posted on: September 29, 2024

Job Description:

Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States and Canada. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their "uniquely local" community in order to curate exciting, approachable and local travel experiences for guests.Preferred Qualifications:

• Basic English language communications required.
• Excellent customer services skills.
• Physical role requiring repetitive heavy lifting items weighing up to 25+ pounds, pushing, pulling, bending, twisting and kneeling.
• Requires full availability including nights, weekends, and holidays.Responsibilities:
  • Perform evening turndown service, including turning down the bed, closing drapes, dimming lights, and providing turndown amenities.
  • Replace used towels, toiletries, and other amenities to ensure the room is fully stocked and guest-ready.
  • Ensure guest rooms are clean and tidy, including straightening up personal items, emptying trash, and organizing furniture.
  • Greet guests in a friendly and professional manner if encountered during turndown service.
  • Address any guest requests or preferences, ensuring a personalized and comfortable experience.
  • Maneuver turndown attendant carts with supplies, amenities, clean linen, and keep turndown attendant carts clean and organized.
  • Operate a Smartphone device to access Guest room assignments and report unusual room conditions or rooms in need of repair submitting work orders.
  • Cleans and sanitizes all rooms and bathrooms.
  • Comply with OSHA regulations and Loews Hotels cleaning policies, training guidelines and procedures.
  • Assist with other housekeeping tasks as needed.
  • Other duties as assigned.

Keywords: Disability Solutions, Land O' Lakes , Turndown Attendant, Other , Orlando, Florida