Payment Assistance Specialist
Company: VirtualVocations
Location: Saint Petersburg
Posted on: October 29, 2024
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Job Description:
A company is looking for a Payment Assistance Specialist
responsible for communicating with borrowers regarding delinquent
accounts and available assistance programs.
Key Responsibilities
Communicate with borrowers to collect payments and establish
repayment plans
Provide guidance on home retention options and alternatives to
foreclosure
Maintain compliance with relevant regulations and follow up on
borrower commitments
Required Qualifications
High School diploma
Prior administrative experience
Prior call center or phone service experience
Ability to access, input, retrieve, and interpret information using
applicable computer systems
Basic mathematical concepts knowledge for cash management
Keywords: VirtualVocations, Land O' Lakes , Payment Assistance Specialist, Other , Saint Petersburg, Florida
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